After Sales Support
Russell Mineral Equipment's support for your equipment does not finish the moment it leaves our assembly facility. RME offers a range of supplementary services, including a full set of spares for all equipment configurations, onsite commissioning through to major rebuilds of machines that have provided numerous years of relining service.
-
Onsite commissioning and training
All RME's equipment is factory tested and commissioned before it is considered to be completed. All RME Mill Relining Technologies require on-site commissioning, operator training and maintenance training, however. RME’s has made our warranty dependant...
More Info -
Onsite maintenance
The logistics and cost to send a RUSSELL Mill Relining Machine or Mill Liner Handler back to RME's manufacturing base for regular servicing is not an option for the vast majority of our customers. For this reason RME provides a worldwide on-site maintenance...
More Info -
Spare parts and technical support
RME's equipment is technically unique, and requires knowledge of a range of trades skills in diverse fields such as hydraulics, electrics, pneumatics, mechatronics and computerisation to effectively diagnose and repair any faults. In the past, RME has been...
More Info -
Major rebuilds
RUSSELL Mill Relining Machines and Mill Liner Handlers have an operational life of up to 25 years, which will often suit factors such as mill life, liner technologies, mine life and mill liner handling technology advancement. RME designs our suite of technologies...
More Info -
Equipment Training
Russell Mineral Equipment offers training at our purpose built RME Customer Service and Training Facility at our company Headquarters in Toowoomba, or at our customers site. Some training can be completed at our Warehouses located in Salt Lake City and Santiago....
More Info