Services
Far from being an equipment oriented company, Russell Mineral Equipment believes firmly that the best Mill Relining Systems equipment in the world is incomplete without the best support in the world.
RME’s dedicated support teams provide the following services:
- 24 hours per day, 365 days per year support hotline
- Worldwide, on-site maintenance and repair through RME’s highly trained (competency audited) technicians
- Spare parts supply and support.
Since 2005, RME's ability to provide an enhanced service offering to South America has been improved by establishing a subsidiary to provide services and spares from Antofagasta, Chile. Now servicing some of RME's biggest customers in the world, RME's service base there is continuing to meet the growing demand for more localised service.
To meet our expectations of cost and time effective service delivery, in 2010 RME established another subsidiary company in Salt Lake City, Utah, to provide quicker service to the rapidly growing installation of Mill Relining Systems in North America.
