Help Hotline
We know emergencies don't always happen during business hours. That is why we offer 24 hour telephone support for RME equipment emergencies 7 days a week, 365 days a year. The person you will be connected to is backed up by a network of experts ready to help get you back up and running as soon as possible.
24 Hour Help Hotline: +61 408 334 600
If your enquiry is not of an urgent nature, or relates to equipment sales, please contact the Russell Mineral Equipment office in a time zone that may currently be open during regular business hours:
| Toowoomba: | +61 7 4698 9100 |
| UTC/GMT +10 hours (EST all year) | |
| Johannesburg: | +27 87 809 2830 |
| UTC/GMT +2 hours (SAST all year) | |
| Santiago: | +56 2 963 7860 |
| UTC/GMT -4 hours (CLT: April - September, approx), UTC/GMT -3 hours (CLST: September - April, approx) | |
| Antofagasta: | +56 5 524 6203 |
| UTC/GMT -4 hours (CLT: April - September, approx), UTC/GMT -3 hours (CLST: September - April, approx) | |
| Salt Lake City: | +1 801 871 0500 |
| UTC/GMT -7 hours (MST: November - March, approx), UTC/GMT -6 hours (MDT: March - November, approx) |
Click here to be directed to our contacts page or follow this link to email us.
